BOOKING TERMS & CONDITIONS
To enable our guests to experience the proven results and rewards of our retreat we insist that you read and accept these terms and conditions.
No DRUGS, ALCOHOL, FOOD, DRINKS or SUPPLEMENTS are permitted to be brought to New Body and Mind without express permission from the Program Manager.
Contravention of this rule will result in removal from the property and forfeiture of your program and payments.
In the case of DRUGS, which is against the laws of the Kingdom of Thailand, New Body and Mind will be obliged to escort you to the police. Possession of drugs in Thailand can be punishable by death or life imprisonment.
You must inform us of any medical problems and/or medication that you are currently taking, before you begin your program.
Smoking on property occupied by New Body and Mind is strictly prohibited!
Any inappropriate, disruptive, annoying or discouraging behavior to the detriment of other guests or staff will result in your removal from the property and forfeiture of your program and payments.
We require a deposit of 50% of the program price.
We accept Visa Card, MasterCard or bank transfer. There is a 3% bank charge on all card transactions, including debit cards.
Any outstanding payments must be settled on the day of arrival and before starting the program, with no exceptions.
To enable us to prepare for bookings and maintain the optimum number of guests, New Body and Mind operates with a strict NO REFUND or EXCHANGE policy on all programs and contents.
If you wish to defer your program, your deposit will be held and you must take your program within 12 months of the date of deferral.
If you wish to reduce or cancel your program after commencement, no refunds, exchanges or transfers are payable. However, we will credit your New Body and Mind account with the remaining amount which can be used on a program for 12 months after the cancellation date.
A daily accommodation fee of 2000 THB will be charged for the days already reserved.
One-month’s notice must be given when re-booking your program.
If you are unsure how long you would like to stay, we recommend that you book the lower amount and extend your stay (subject to availability) during your first week.
Additional charges for changes to your program, tours, taxis, spa treatments, meals, equipment must be paid COD or in advance. Credit will not be given under any circumstances.
New Body and Mind reserves the right to change or amend its policies at any time without prior notice – these changes or amendments may take effect immediately with little or no prior notice.